Every person has a story. Listening to it is where better health begins.
From lifestyle support to children’s emotional wellbeing and prison healthcare, all built on the same person-centred model.
Lifestyle behaviours are closely linked, so one service supports people to change several at once, from smoking and weight to activity, alcohol and wellbeing.
One front door for your residents, with support delivered in the neighbourhoods where they live.
Your priority groups are our priority too. We find out where need is greatest, then design support with the people we want to reach.
We use public health data, local insight and our Health Equity Assessment Tool to find the communities who stand to gain most. In Gloucestershire, 58% of people taking part in our healthy lifestyles service came from the most deprived communities.
We work through trusted partners in foodbanks, workplaces, housing and community venues. In Sefton, our stop smoking team runs outreach with Peel Ports to reach routine and manual workers on site.
People with lived experience shape how our services look, sound and work. In one recent quarter, 139 lived-experience champions took part in nine co-production projects across ABL.
Here's what you can expect when you work with us.
Our teams bring together clinical and non-clinical professionals, so each service has the skills it needs.
Our approach is built on COM-B, a recognised model of behaviour change. We have refined it since 2009 across more than 20 health and social care systems.
We evaluate every service continuously, looking at outcomes and at each person’s whole journey. You can see what is working, and we adjust early where something is not.
Every person starts with My Story, a conversation about their journey so far and what they want to change. It builds trust and lets people work on several issues at once or one at a time, at their own pace.
It also cuts the back-and-forth referrals that lead people to give up, which keeps pathways simpler for your system.
When pathways join up, fewer people are lost between services and your teams spend less time chasing referrals.
A single point of access and triage gets each person to the right level of support from their first contact.
People move between levels of support as their needs change, without a new referral or another assessment.
We design referral routes and warm handovers with primary care, NHS and community partners. So far we have built more than 150 partnerships and pathways.
Since 2009, community-driven services have been at the heart of what we do. We take services traditionally delivered in hospital into familiar local places, including community centres, churches, mosques and scout huts.
We co-produce services with the communities they serve and focus on what is strong rather than what is wrong. The result is a service that local people recognise as their own.
In Sunderland, blind and visually impaired people helped us redesign how our stop smoking service communicates. Together we produced screen-reader, large print and audio resources, and built referral routes through sight loss organisations people already trust.
Stubit is ABL’s stop smoking app. It works alongside advisor-led support, giving people progress tracking, practical advice and in-app access to their advisor between appointments.
Award-winning, community-driven healthcare services.
ABL Health runs 18 local services across England, commissioned by councils and the NHS. Select a pin to see what each service offers and how to get in touch.
Commissioner and partner feedback
What the commissioners and partners we work with say about us.
We are pleased with the work that you have done with the family. Feedback from parents is very good and they feel ABL helping with their family life has led to the overall behaviour of child E is improving.
Sefton Commissioner
Stakeholder feedback
Testimonial 1 of 4
Each service has a named local lead and a dedicated team, backed by ABL’s wider ecosystem of specialists.
We agree what to measure with you at the outset and share performance and outcome data regularly.
We join your local networks from the start, from PCN and social prescribing meetings to community forums, and work as part of the wider system.
An experienced mobilisation team makes the move smooth for you and your residents. We have mobilised over 50 services, including a combined stop smoking and lifestyle service that transferred more than 125 staff and launched in three months.
Independent recognition for our quality, data security and employment practice, alongside awards for our work.
We deliver services for councils, NHS organisations and partners including:
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