We know that sometimes things don’t go to plan — and that can feel stressful. If you’re having trouble joining your session or you’re not sure what to do, this page is here to help.
There are some things you can try straight away, and you can also leave us a message if you need a call back.
You are not alone — we are here for you, and we’ll do our best to support you as soon as we can.
If you’re trying to join your group session and something isn’t working, here are a few steps to try:
Check your internet connection
Try joining the Zoom link again
Still not working?
Our support lines are open during the day. If it’s outside these hours, you can leave us a message and we’ll call you back when we’re next open.
We’re currently updating our contact information please check back soon.
| Contact Number | ||
|---|---|---|
| Oldham | yourhealth.oldham@nhs.net | 0161 960 0255 |
| Lincolnshire | postadmin@ablhealth.co.uk | 01724 580 680 |
| Nottinghamshire | yourhealth.notts@ablhealth.co.uk | 0155 7722515 |
| Stockport | wellness.ablstockport@nhs.net | 01204 570999 |
| Dudley | yourhealth.dudley@nhs.net | 01204 20 50 90 |
| Gloucestershire | glicb.hlsglos@nhs.net | 0800 755 5533 |
| Bolton | Yourhealth.bolton@nhs.net | 01204 20 50 90 |
| Torbay | Yourhealth.torbay@nhs.net | 01803 422 422 |
| Sandwell | abl.sandwell@nhs.net | 0121 740 0040 |
If you’d like us to contact you, just fill in this short form and we’ll call you back when we’re next open.
We’ll do our best to get back to you within two working days. You don’t need to do anything else for now.
It’s okay if things didn’t go to plan today. You haven’t failed, and you haven’t missed your chance. We know that joining a group or using Zoom can feel new and uncomfortable — but you are doing your best, and that’s what matters.
We’re here to support you. Just take one small step at a time
