Service Lead
Kent · £28,000 – £30,000 per year · Closes 11th November 2026
Salary: £28,000 – £30,000 per year
Hours: 37.5 hours per week
Location: Kent
Contract type: Permanent
Closing Date: 11th November 2026
Please quote job reference: ABL 931b
Role Purpose
ABL Health have expanded the Kent stop smoking offer with a Specialist Stop Smoking Outreach Service, commissioned by Kent County Council. This transformative service seeks to work collaboratively with communities and Secondary Care to transform the lives of the local Kent population. The service will support residents to help them stop smoking and improve their wellbeing – all embedded in sustainable behaviour change.
Specifically, you will lead a team to provide targeted outreach, flexible, bespoke tobacco dependency support, with a focus on priority cohorts where smoking prevalence is high and engagement requires a consistent innovative co-productive approach. The priority cohorts you will be supporting are:
- Mental Health
- Social Housing
- Children and Young People
- Workplace
- CoSTED Programme -Proactive outreach and VBA within A & E Departments
This is a leadership role where the post holder will have a real influence on the clinical and operational excellence of the service. Working with the System Integration Lead, the post holder will create strong partnerships with community groups and organisations to deliver tobacco dependency services in a bespoke manner, based on the requirements of each cohort. You will also work proactively with secondary care settings and will support stop smoking specialist practitioners to deliver outcomes that benefit clients referred to the service.
Key Duties and Responsibilities
As the Service Lead, you will provide day-to-day leadership and professional support to a team of Specialist Stop Smoking Advisors and an Administrator, ensuring the delivery of high-quality, evidence-based tobacco dependency interventions to priority community groups and the CoSTED Programme across Kent. You will lead service planning, development and continuous improvement, using audits, observations, performance reviews, feedback and evaluation to maintain high standards of practice and drive positive outcomes. You will oversee performance against KPIs, ensure accurate and timely client records and service data, produce high-quality reports, and support robust governance processes to ensure the service remains safe, effective, responsive and well-led. Working closely with clinical and professional leads, the data team and senior management, you will identify opportunities to improve service delivery, increase referrals and strengthen outcomes. You will also build effective relationships with stakeholders across community, primary and secondary care settings, support referral pathways and feedback processes, deliver brief stop smoking advice training to professionals, contribute to multidisciplinary meetings, campaigns and social value initiatives, and represent the service professionally at partnership meetings and external events.
Skills and Competencies Required
- An experienced leader with experience in delivering health and wellbeing related services across community settings and to priority groups with the ability to motivate, engage and support teams to achieve the highest standards and outcomes.
- Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate, and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress
- Experience in leading evolving and developing services within a complex health system.
- A strategic thinker, able to foresee and take action to deal with problems and opportunities.
- An adept communicator who adapts the message to fit the needs of the audience including clients, staff, volunteers and partner agencies
- Results orientated always working actively to outperform their goals.
- Be able to build strong relationships, foster trust and co-operation among colleagues and stakeholders for best outcomes.
- Be quality driven; naturally seek high standards for self and others and actively seek to improve them.
- Value and remain open to new ideas and perspectives.
Employee Benefits
- Birthday Day off
- Flexible Annual Leave scheme
- Employee Referral scheme
- 37.5 hours working week
- Flu jabs
- Blue Light Card
- Cycle to work scheme
- Leadership and staff away days
- Training and Development
Please note that we are not able to offer sponsorship for this role
Download: Blank Application-formDBS-003-4 – Copy
Download: 931 JD Specialist Stop Stop Smoking Outreach Service Lead